IST | EckaTech-Powered Managed Services
let ist monitor and maintain all your IT systems from behind the scenes
IST works in conjunction with EckaTech Mission Control Software to create an incredibly affordable solution that proactively monitors your servers, hardware, peripherals, and POS terminals. All from behind the scenes. And for just pennies a day.
Running low on disk space? We'll let you know. Need to know if your employees are browsing the internet or using USB devices to download data? We'll tell you.
Whether you use computers, cash registers, credit card machines, IP telephones, or any other web-accessible technology, IST (powered by EckaTech's Mission Control software) will monitor your equipment, and provide instant, 24/7 alerts should anything go wrong.
We offer proactive, monitoring that you decide is right for your business. Our Managed Services allow you to define what you want monitored and how you are alerted. We will reboot systems and restart services from behind the scenes, before you even know there is a problem. Preventive maintenance stops issues from ever occurring, and implements fixes before you're even aware something is wrong. Additionally, Mission Control will scan for routine maintenance requirements such as software upgrades and defragmentation needs, ensuring that your systems are always running at optimal levels.
For a small additional fee we offer EckaTech's antivirus solution, Mission Critical. Having antivirus protection for your computer systems is essential. Mission Critical ensures your systems are secure, automatically maintaining the most up-to-date antivirus definitions and malware updates.
Mission Critical includes:
- Protection from Viruses, Worms and Trojans
- On-Access and On-Demand Scans
- E-mail Scanner
- Real Time Protection
- Anti-Spyware
- Automated Deployment
- Virus Detection
Mission Connect is an optional module that allows you to remotely monitor your system from any web browser. Built to run as unobtrusively as possible, the software give you thumbnail views of your system processes. It enables you to monitor employee computer usage, to know when your printers are about to run out of ink, or to keep tabs on anything else you need monitored. We can custom configure your system just for your particular needs.
Anything we can see, you can see. This fully integrated feature can be accessed through any web browser. Both secure and convenient, the home screen can be customized to show vital stats that you want to see. The main goal of Mission Connect is to give you the tools that will allow the complete viability into your entire operation.
