INSTALLATION AND SERVICE TECHNOLOGIES

A SINGLE-SOURCE SOLUTION FOR NATIONWIDE DEPLOYMENT, ONSITE SERVICE, AND REPAIRS—24/7

From massive multi-site, multi-technology rollouts to elegant small business solutions, we are the premier provider of technology services. Over the past twenty-five years, we have developed a suite of service offerings backed by multiple layers of technical support and close attention to detail to ensure the highest level of quality and professionalism.
FULL LIFECYCLE SERVICE OFFERINGS
SITE <br/> SURVEYS Icon

SITE
SURVEYS

SITE <br/> SURVEYS Icon

SITE
SURVEYS

We begin with a careful review of each location to identify potential problems before they occur.

STAGING <br/> & KITTING Icon

STAGING
& KITTING

STAGING <br/> & KITTING Icon

STAGING
& KITTING

All equipment is prepared to our clients’ specifications well in advance for the fastest possible rollout.

Installations <br /> & Rollouts Icon

Installations
& Rollouts

Installations <br /> & Rollouts Icon

Installations
& Rollouts

Our nationwide team of W2 technicians ensures consistency and quality control across any service or installation project.

PROJECT <br /> MANAGEMENT Icon

PROJECT
MANAGEMENT

PROJECT <br /> MANAGEMENT Icon

PROJECT
MANAGEMENT

Our philosophy starts with close attention to the needs of our customers, with an eye towards constant improvement.

ONSITE <br /> SERVICE Icon

ONSITE
SERVICE

ONSITE <br /> SERVICE Icon

ONSITE
SERVICE

IST’s onsite labor contracts offer continuous, stress-free coverage and packages tailored to your unique needs.

DEPOT <br /> REPAIR Icon

DEPOT
REPAIR

DEPOT <br /> REPAIR Icon

DEPOT
REPAIR

Our Depot Repair services help you prepare for the worst at a reasonable cost, with no sacrifice in speed or quality.

IST HAS PROVIDED SOLUTIONS TO MANY
OF THE WORLD’S LEADING BRANDS

Brand#12

25+ years of installation and service from simple service calls to Drive-thru technology and complete POS refreshes.

Brand#11

Install, service, and repair of digital signage and video walls within major QSR brands. NEC certified for board-level repair.

Brand#10

Structured cabling, d-mark extensions,
and network migration for wireless
access points.

Brand#9

Hardware installation and service within various industries, repairing locations with up to 150 monitors. LG Certified to repair commercial-grade LG monitors.

Brand#8

Drive-thru technologies, including headsets, speakers, and a 500-site rollout of drive-thru timers and message repeaters.

Brand#7

Service, Depot Repair, and Advance swap of IST-warehoused parts: KVS, POS, and more.

Brand#6

20+ years of installation and service: hardware, software, and structured cabling.

Brand#5

Complete-site technology installation and service: music systems, digital menus, drive-thru technology, touch-screens, ordering systems, and structured cabling.

Brand#4

Structured cabling and certification along with installation of network infrastructure.

Brand#3

Installation of kitchen management systems, including networked kitchen appliances.

Brand#2

Site surveys and 1000-site rollout of ceiling and wall-mounted digital menu boards. Security and drive-thru technology service.

Brand#1

Business center setup: installation of PCs, monitors, printers, and network routers. Concierge digital signage installation.

Case Studies
Case Studies
TAP TO LEARN MORE
Map of IST's Nationwide Dispatch Points
National coverage with dispatch points across the nation
We staff, service, and install anywhere in the US within hours. Our nationwide family of full-time, W2 technicians takes pride in executing your projects with speed, quality, and professionalism.

Tested Methods. Proven Results.
Tested Methods. Proven Results.

Our service and deployment methodology ensures open communication, thorough planning, constant improvement, and exceptional service, quality, and professionalism. We approach every project with three critical success factors in mind.

1. Quality
1. Quality

With onsite and phone surveys, required picture lists, detailed final reports, and random quality assurance checks, the quality of every project is guaranteed.

2. training
2. training

Cloud-based tutorials, onsite training, and custom testing allow deployments to occur quickly, effectively, and with great precision.

3. staffing
3. staffing

Two dedicated staffing teams, regional managers, and project teams are in place to ensure the right team is assigned to each job in order to ensure its success.

Strategy
Strategy

Learn more about IST’s process and…

strategy

Panasonic trusts IST to provide professional services that exceed the expectations of Panasonic’s direct customers while representing the Panasonic brand effectively.

Al Rubin
Senior Manager
Panasonic

Panasonic trusts IST to provide professional services that exceed the expectations of Panasonic’s direct customers while representing the Panasonic brand effectively.

Al Rubin
Senior Manager
Panasonic

The quality of IST’s work is exceptional. IST has great concern for customer satisfaction. Should anything not meet customer expectations, IST is committed to quickly resolve any issues and will consistently stand behind their work.

Neal Tetrault
Installation & Service Manager
HME

IST uses convenient field-tracking technology.
I always know where my project stands. Their technicians post pictures of the work they’ve completed so I can easily review what’s been done. I’m able to call in last-minutes changes that my PM can disperse to technicians across the country.

Tim Flavin
Owner/Operator
Busillis
ARE Icon RSPA Icon Digital Signage Federation Icon